We have prepared some frequently asked questions about our services and photo sessions.
Also, don’t forget to check “How to Have a Fun Photo Session” at the bottom.
Q.How do I book a photo session?
A.Please fill up the forms in a contact page or you can contact us via e-mail, Facebook messenger, WhatsApp, Instagram and Weibo. We will try to get in touch with you within 24-48 hours.
Q.How far in advance should I book my photo shoot?
A.You can make a reservation for your photo shoot at least one week in advance. However, as your desired day and location may not be available, we recommend making your reservation approximately 1-2 month in advance.
Q.Should I make a deposit?
A.Yes, deposit is needed as a part of the reservation process, you are required to pay a non-refundable deposit US$500. The remaining balance will be paid on the day of the photo shoot. Please complete the payment of deposit via PayPal and bank transfer. You will be provided an invoice.
Q.When is the best season to have a photo session?
A.Since Japan is famous for its beautiful four seasons, please choose the season you like. You can shoot in Japan all year long. We recommend you to have your photo session on weekdays since it is crowded everywhere on weekends and some places are prohibited for photo shoots.
Q.What are the differences between Pre wedding shoot and Casual prenup / Family shoot?
A.In Casual prenup / Family photo session, you can experience Japanese original activities. Basically, it takes half day in casual outfits.
In Pre wedding photo session, you will be wearing wedding dress and formal suits or Japanese kimono. It takes a half day to a whole day.
Q.Can I have Pre wedding shoot and Casual prenup / Family shoot in the same day?
A.Yes, you are welcome to bring your own outfits. We generally ask our clients to bring their outfits at the time of your shoot. Just for our information, please provide us the picture you would be wearing in advance for our information.
Q.Can I have my photo session in a special and unique place?
A.You are welcome to share your ideal place for photo session with us. We will try our best to make your wish come true. However, please be noted that some places in Japan are prohibited for shooting with special costumes, like wedding dresses and kimono. Also, some places do allow shooting in special costumes but with additional charges.
Q.Can I rent outfits? Like wedding gowns, formal suits, kimono, etc.?
A.Yes, we have dress shops for you to choose your desired outfits. However, please be noted that western style outfits need to be fit in advance to adjust according to your size. If you would like to rent outfits from us, please tell us your size.
For western-style photo shoot, we ask the bride to bring a pair of nude colored stockings and the groom to bring a pair of black or white socks. Depending on the theme, you may be required to bring additional outfits.
Q.Can I bring my own outfits?
A.Yes, of course. You are welcome to bring your own outfits. In order to avoid any problems with delivery or storage, we generally ask you to bring your own outfits on your scheduled
photoshoot. Just for our information, please provide us a picture of your outfit beforehand.
Q.How do I meet photographers on my shooting day?
A.We will go to your hotel and do the hair and makeup. Please provide us the complete information of your hotel in Japan. Also, please make sure that desks, chairs, and mirrors are big enough to do the hair and makeup.
If your hotel is far away from the spot where you shoot, we can arrange a place for you.
Q.Do we need to pay transportation expenses from one shooting place to another?
A.Transportation expenses are already included in our package services.
Q.I cannot speak Japanese. What should I do?
A.Please don’t worry. We have staff who knows how to speak English, Chinese and Spanish.
Q.What if it rains on my shooting day?
A.We will consult with our clients the day before the shooting to decide whether it will push through or not. In general, shooting is carried out in rainy or shiny days. It’s going to be fun and beautiful! If we cannot have the photo session because of bad weather, eg. typhoon or other circumstances, we can postpone your photo shoot to another day, free of charge, depending on the available schedule. In case you cannot change it anymore to another date, we will refund all your deposit.
Q. Do you provide lunch when the photo session takes long?
A.We do not provide lunch for a half day session. Therefore, please prepare some cookies or snacks just in case you get hungry. Packed lunch will be provided for a whole day photo session. So as to save time, we will have lunch together. If you are a vegetarian, please inform us ahead of time so that we can prepare.
Q.Can we change the date of our shooting?
A.We cannot accommodate changes on the schedule on the day of the shooting day.
If you change the date 1 day before the scheduled photo shoot, you will be charged extra US$300. We don’t accommodate changes of the schedule on the day of the photo session. Please be aware that we do not give refunds for cancellations due to customer’s change of mind or personal preferences.
Q.Our traveling plan has changed. Can We change the date of our shooting?
A.If you change the date 30 days before the scheduled photo shoot, no fees will be charged.
If you change the date 15 days before the scheduled photo shoot, extra US$100 will be charged.
If you change the date 7 days before the scheduled photo shoot, extra US$300 will be charged.
Please be noted that your photographer and shooting location might change depending on the availability.
Q.Can we take pictures from our cellphones or personal cameras?
A. Yes, of course. You can take pictures as you like.
Q.Are there any items that we should prepare?
A.You are welcome to bring items you like, such as rings, outfits, etc.
Q.How do I pay?
A.We require you to have a down payment of US$500. We accept PayPal, Wechat pay and bank transfer as mode of payment.
On the shooting day, PayPal or cash is also accepted.
Q.Can we request for photo editing? What are the editing services that you offer?
A.Our photographer will perform a simple photo retouch only by “Lightroom” to adjust exposure and color tones. Normally, we do not edit human figures, eg. faces or bodies. However, we do offer special services for a separate fee.
Q.How do I receive all the data?
A.We will send you a private link after 30-40 days from your shooting day. Please download your data from the link. Please be noted that since we don’t keep your data in our server, please
secure a copy of the data after you download it.
We have accepted a lot of clients from all over the world.
Based on our experiences, we have some tips to give to our customers in order to have a successful photo session.
We will have a online meeting with our every customers to have the best photo session for them. Please inform us beforehand when bringing outfits by yourself. We ask our customers to send us a picture of their costumes in advance. Our photographers will need it for their visual preference.
Please be punctual since our schedule is accurate. Time is time. Some places can be taken at a certain time. Hair and make-up would take about 2 hours. If you are late, we must make it on time, and there will be a possibility that we cannot meet your request since we cannot extend the time anymore. We need to follow the scheduled time allotted to you.
We will give you a call or message the day before your schedule. Please be aware of the time and date of your photo session.
Please be the happiest couple in the world. In Japan, not many couples take photos of their outstanding outfits, so people might look at you and greet you.
Please be noted that people are really happy for you, so just simply smile at them. They often say “”OMEDETO”” to our customers, which means “”Congrats!!””.
If you have any concerns or changes regarding the poses and/or the style of your photos, please let us know in advance. We will accommodate your requests as much as we can. If you have reference pictures, please send them to us beforehand.Our photographers will do their best to take your photo. They will also show you the photos they took from you on the spot. Therefore, if you have any concerns or requests regarding your photos, just feel free to approach them.
If you wear glasses, we recommend you to take them off during the pictorial. You may wear contact lenses if you want.
We also ask our clients to fix their unwanted hair.
Please have enough sleep the day before the photo shoot so that you’ll look healthy and beautiful.Please don’t forget to take your breakfast before the pictorial. Shooting is exhausting, and smiles do not shine when you are hungry. We recommend you to bring a little snack with you.
Please enjoy yourself. You are the prince and the princess of the day.
Feel free to contact us anytime for your inquiries.